When StoreLock detects a cloned version of your store, you get an alert. You review the threat. And if it's real, you can send an abuse report directly from the app to the domain registrar or hosting provider responsible for that site.
That process hasn't changed. But the reports you send now carry more credibility on the receiving end.
StoreLock has been accepted into the CleanDNS Trusted Reporter Program — a vetted network of organizations that submit verified, evidence-backed abuse reports into the DNS infrastructure that keeps the internet running.
Here's what that means for you.
What Is CleanDNS?
CleanDNS works with domain registries, registrars, and hosting providers to identify and act on DNS abuse — things like phishing domains, fraudulent websites, and malicious registrations. They work across more than 670 top-level domains and manage abuse reporting across tens of millions of registered domains.
Their Trusted Reporter Program is how they vet the organizations submitting those reports. To qualify, reporters need to demonstrate that they submit accurate, well-evidenced, consistent abuse reports. Reporters are benchmarked on quality and speed, and they receive feedback on how their reports lead to actual takedowns.
It's not an open program. Organizations are evaluated before they're accepted.
What This Changes for StoreLock Merchants
When you send an abuse report through StoreLock, it now goes through CleanDNS's Trusted Reporter channel.
The practical difference is in how that report gets handled on the other end.
Previously, an abuse report from StoreLock would land in the registrar's queue alongside other complaints — many of them poorly documented or unverified. Response times varied. Some registrars acted quickly. Others didn't.
Now, reports submitted through StoreLock are identified as coming from a vetted Trusted Reporter. They arrive in a structured format with the evidence organized. Registrars and hosting providers can verify the source and act on it faster because the report meets their standards when it arrives.
Your workflow stays the same. You still get the alert, review the threat, and decide whether to send a report. The difference is on the receiving end.
Why This Matters
If you've filed an abuse report before and waited days or weeks for a response, you know the issue. Fraudulent sites do most of their damage early. A cloned store collecting payment information from your customers doesn't need to be online for long to cause problems.
Shorter response times from registrars mean less time for a fraudulent site to operate under your brand.
The Trusted Reporter Program also includes feedback loops — we receive data on how reports are handled, which helps us improve how evidence is packaged over time.
What's Next
This is one part of a broader effort to make StoreLock more effective at resolving threats, not just detecting them.
Right now, StoreLock monitors for cloned websites, typosquatted domains, and unauthorized use of your brand. The CleanDNS integration strengthens what happens after detection — getting fraudulent sites taken down more quickly and reliably.
We'll continue building on this as we expand StoreLock's capabilities.
If you're already using StoreLock, you don't need to do anything differently. The CleanDNS integration is live, and your reports already go through the Trusted Reporter channel.
If you're not using StoreLock yet, you can install it from the Shopify App Store and start monitoring your store.
